If you cannot find the answer to your question please reach out to us on support@firstratedata.com .

All datasets are updated weekly, with the fresh data available from Monday morning EST.
Customers are entitled to three months of free updates. After three months, customers can subscribe for updates for $20-$30 per month depending on the dataset bundle.
No. We focus on very high-resolution data and so we only offer 1-minute data and tick data.
The data is in the local timezone of each instrument. For example US stocks and ETFs are in EST, Hang Seng Index is in Hong Kong Standard time, ASX is in Australia Standard time etc.
The data is immediately available for download upon a purchase.
For 1-minute intraday bars for stocks, indices and ETFs, datasets are priced at $19.95 per ticker for 15-20 years of historical data. We also offer dataset bundles of up to 730 tickers which are priced under $0.50 per ticker
For tick data, most tickers are priced at $49.95 per ticker for 10 years historical tick data. Please refer to our Tick Data Pricing page for more details.
For each instrument we provide 2-weeks of free sample data (or 1-day for tick datasets).
If you require longer timeframes for your testing we provide 3-months of free intraday data and 1-month of free tick data for select intruments.
For stocks, indices and crypto source data directly from major exchanges (including dark-pools for stocks). The details of the exchanges can be found on the readme.txt file for each download (including sample files). For FX data we source from five major banks.
No. Currently we only offer US stock data, however we will be offering international (UK, Hong Kong and Australia) stock data in future. Please email us for more details.
For indices we do not currently offer voume data - for many indices volumes are not in the official index spec and data vendors aggregate this from the component stocks however this leads to major disprepancies between datasets so we chose to omit volume from indices.
For FX tick data, we do not have volumes - however each bid and ask is for is more than 20 million of the reference currency (ie the currency on the left of the currency pair).
We are developing an API (please email us for early-access) but as of now, we only offer downloads of data in zipped files.
No. Currently we only offer US stock data, however we will be offering international (UK, Hong Kong and Australia) stock data in future. Please email us for more details.